Privacy Policy and Disclaimer

Who we are

Our website address is:

What personal data we collect and why we collect it

Data gathered by this website

We collect and use certain information about the users of this website.

We use this information to provide products and services; to enable certain website functions; to understand how visitors use this website.

We may collect the following information:

  • Website usage data
  • Information about individual visitors such as your IP address and details of your browser and device
  • Data you send to us via this website

Website analytics are collected through Google Analytics.

This website may collect the following information via its contact and enquiry form features (use of these features is at your own discretion):

  • Your name
  • Your contact email address
  • Other written information related to your enquiry or any information that you provide

Forms are processed through WordPress and come as emails through a secure server.

How we use this data

Collecting this data helps us to understand what you are looking for from the company and to improve our products and services. Specifically, we may use data:

  • For our own internal records
  • To contact you in response to a specific enquiry
  • To contact you via email if necessary

How we store this data

We use the following third-party service providers named below to process and store your data:

  • Chatra (Roger Wilco LLC) is the chat widget on the website through which users can request information by sending through an enquiry and their email address. Chatra’s privacy policy.
  • WordPress (Automattic Inc.) is the content management system used by this website including some forms that collect and transmit personal information that you provide us. WordPress’s privacy policy.
  • Airtable (Airtable Inc) which we use as a database program to manage and store information. Airtable’s privacy policy.

Permissions to access any personal data are allocated by the Data Protection Officer, Adrienne Fanning.

Personal data that we collect is only accessible with password protected secure accounts that track user access and are accessed on password locked computers.

Cookies on the website

A cookie is a small file stored on your computer or device, which enables our website to identify your computer or device as you view our website pages. Cookies allow websites to store your preferences and track how websites are used. We use cookies to:

  • Record website usage data (this is anonymous with no IP addresses recorded)
  • Test content on our website (see what works using anonymous analytics data)
  • Store information about your preferences (language )
  • Make pages secure (SSL) with faster loading time
  • Recognise when you return to our website (cookie policy pop up)

Cookies do not provide us with access to your computer. You can use your web browser’s settings to refuse cookies if you wish. The cookies on our website are:

  • Google analytics
  • Polylang language cookie (to remember the last language you used the site in)
  • Chatra chat widget
  • Cloudflare for secure browsing and site loading speed
  • Cookie policy

Our website uses these cookies:
__cfduid – Cloudflare
__cfduid – Cloudflare
_ga- Google Analytics
_gat- Google Analytics
_gid – Google Anlaytics
euCookie – cookie policy viewed_cookie_policy – cookie policy
pll_language – Polylang wordpress widget

Our website contains links to other websites that have been provided by the public. We take measures to check information that is provided but have no control of websites outside of We are not responsible for the content of other websites, or for the protection or privacy of data you submit to them.

Right to be forgotten

If you request we will remove all of your details from our databases and services. Send your request to updates @ tiendasabiertasbcn dot com.

Who we share your data with

We don’t share your data with anyone.


This Tiendas Abiertas BCN website is made available to you on an “as is”, “with all faults” and “as available” basis with the express understanding that we may not monitor, control or vet user content or third party content. As such, your use of Tiendas Abiertas BCM is at your own discretion and risk. We make no claims or promises about the quality, completeness, accuracy, or reliability of the information on the website. We are not liable to you for any personal injury, loss or damage that might arise, for example, from service unavailability, your reliance on the quality, accuracy, or reliability of the business listings made available through the website.